WinStar is an online casino, launched by the largest casino in the United States, the WinStar World Casino in Oklahoma. It is a new player in the internet-based casino business, having been sent live in 2018. The site is licensed and regulated for the UK by the Alderney Gambling Control Commission, operating in line with regulations set by the UK Gambling Commission. The parent company is Sovereign Interactive Gaming who supply solutions to the industry. The WinStar online casino offers a range of gaming products including a casino and live casino, video poker, slots and instant win games. Only players from the United Kingdom are permitted.
The WinStar casino has a welcome offer by which new players can claim up to £250 in the form of a bonus and 100 bonus spins. There has been some negative publicity about bookmaker welcome offers from WinStar and the Gambling Commission are monitoring the offers for fairness. The WinStar welcome offer complies with guidelines set by the Gambling Commission which means it is fair and achievable. This welcome offer with WinStar is subject to the following Terms & Conditions:
- New customers only, who must opt-in to the promotion
- The bonus is related to the first two deposits
- 100% matched deposit bonus for up to £100
- 100 bonus spins over five days
- Second 50% matched deposit bonus for up to £150
- Total maximum bonus of £250
- Bonus must be staked 45 times before a withdrawal is allowed
- General WinStar Terms & Conditions apply
The value of the welcome bonus is generous and the two levels are 100% and 50% matched deposit bonuses. The bonuses are based on the first two deposits and qualifying bets are not required. The bonus must be wagered 45 times in 7 days which is a significant amount of turnover for the recreational bettor. Despite this negative element, the WinStar welcome offer provides a good incentive to register, make the first two deposits and wager in the casino. Other operators may offer more valuable welcome bonuses but the WinStar promotion is transparent and achievable.
WinStar dedicates most of their promotional budget and resources to their casino welcome offer. However, for a limited period of time, customers will be given 10 bonus sins each day. Opt-in is required and the free spins can be used on selected games. During the promotion, 10 free spins will be credited when the enters the account. Any winnings are subject to a wagering requirement of 39 times the bonus amount. The bonus spins are only valid on the day they are sent.
The site also features a Loyalty Program which awards points based on turnover. At different levels customers can exchange points for prizes and bonus cash. The full range of promotions for new and existing customers is available on the desktop computer version of the site and the downloadable mobile app. The WinStar app can be read on Android and iOS devices and has all the functions of the website, including the full range of slots and table games.
WinStar has been launched on the back of a physical casino in the United States, so offers the most popular types of game which are described below:
Slots make up most of the games on the WinStar website. In fact, players can choose from about 350 games which include new ones and some established favourites. Most of the slots have a fixed jackpot and others have a progressive jackpot which is unlimited. Progressive slots are always popular with players because they provide the potential for a significant win from a small stake. The range includes one of the highest-paying progressive jackpots around, and others that are more modest and winnable.
WinStar features a casino and live casino that provide a decent selection of table games. Slots are the main represented games but there are several versions of roulette and blackjack available too. Customers with WinStar can choose from a selection of the most played roulette formats in the world, along with some of the more obscure and those that are unique to this operator:
- 3 Wheel
- Double Bonus Spin
Customers can also play several versions of blackjack, including Classic, Single Deck and Professional and baccarat. The live casino features a small number of roulette and blackjack formats and live dealers and croupiers.
WinStar offers customers about 50 video poker games. There is a search facility which can be used to locate a favourite game based on keywords and phrases. The operator is always adding to the range of video poker games which can be played on PCs and mobile devices. There are also Instant Win games, which are akin to scratch cards. Prizes on the site are paid out immediately so players can reinvest in the next games. Jackpot slots appear under Slots and Jackpots on the main product menu and can be located using Search.
WinStar accepts deposits in Euro, GB pounds and US dollars even though only players in the UK are permitted. Payments can be made using debit and credit cards, e-Wallets, prepaid cards and Bank Transfer. Deposits are immediate and free while withdrawals are subject to delays of 2 to 5 days, depending on the method.
The WinStar customer support department can be contacted by Email, phone, and Twitter and Facebook social media accounts. Live Chat is available for more immediate responses, which are generally about one day for the other written methods. WinStar is committed to providing a safe and secure experience and responsible gambling.
Though there are many, WinStar does not offer the most extensive range of casino games, but all the most popular ones are covered. The welcome bonus is quite lucrative and there are no hidden rules. The loyalty scheme rewards players with bonuses and prizes. The site is new so there will be some issues to address but overall WinStar offers a good casino and live casino experience.