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The Kerching brand has been part of online casino betting since 2007 but under the current ownership since 2014 when it was purchased by a business based in Gibraltar. The operator has partnerships with major software providers who supply the site’s selection of games. Kerching is licensed and regulated by the Gibraltar Government and the UK Gambling Commission, which is recognised as a trusted regulator with high standards of compliance. Kerching is an online casino that offers a number of gaming products but which does not include sports betting. The casino and slots games can be played on desktop computers and mobile devices.
New customers with Kerching can take advantage of a generous welcome offer of up to £500 in the form of a bonus and 200 free spins. It makes sense that a welcome offer for this value will involve conditions and a process that is more complex than other offers. However, the welcome offer meets the criteria for fairness and transparency set by the UK Gambling Commission. The full bonus can be claimed in three stages and the Kerching welcome offer is subject to the following Terms & Conditions:
- New customers only and current players do not qualify
- Promo code entered during registration
- Minimum initial deposit of £10
- The maximum bonus is £500
- Wagering requirements must be met in 28 days
- The offer is related to the first three deposits as follows:
- 100% matched deposit bonus up to £100 and 150 free spins
- 100% matched deposit bonus up to £100 and 25 free spins
- 50% matched deposit bonus up to £300 and 25 free spins
The offer is subject to the following turnover requirement:
- 30 times bonus and deposit
- 30 times on spins on selected slots
In order to claim the full bonus of £500, £800 must be transferred over the first three deposits. The total of the deposits and bonus is £1,300 which must be staked 30 times in one month. That equates to £39,000 in four weeks which is beyond the budget of most players. It is a genuine 100% and 50% matched deposit bonus but the excessive staking requirements negate the benefits.
The UK Gambling Commission has made no objections but clearly the full Kerching welcome offer is not realistic and feasible. Some of the wagering conditions could be met in 28 days but then only part of the bonus will be activated and can be converted into funds. At first glance the Kerching welcome offer looks lucrative and is the most valuable welcome bonus in the industry. However, the specific Terms & Conditions make the offer unrealistic for all but the highest staking players. Other operators offer less generous welcome bonuses but they tend to be more achievable.
The Kerching welcome bonus stands alone and the operator does not provide any ongoing promotions for current players. The promotional budget has been directed towards the welcome offer but the rollover requirements make it unachievable for the full amount. New customers will be able to claim some of the bonus but the qualifying deposits are beyond the budgets of most recreational players. However, the most valuable players are given VIP treatment which involves personalised customer service, rewards and bonuses. The programme targets the biggest staking players who are more likely to be able to afford the staking to claim the full welcome bonus. The average staking player will probably not benefit from any promotions with Kerching.
Kerching offers a limited range of games which only includes table games and slots. There is only one option for ‘Games’ on the main menu of the Homepage and no mention of other products such as bingo and poker. Here is some information about the two types of game with Kerching:
The number of slots is decent by comparison with other casinos and the range appears under the following headings:
- Featured Games
- New Games
- Popular Games
- All Games
The selection brings together some of the latest titles and established favourites such as Cleopatra, Rainbow Riches, Starburst and Davinci Diamonds. Each slot has a theme and the most common themes are TV and Films, mythology and ancient history. There is no mention of jackpots which offer progressive prizes which are unlimited. It appears that all the Kerching slots have fixed prizes. The most prominent slot is related to the Jumanji films but does not offer progressive prizes.
Customers with Kerching can only play one version of roulette, blackjack and baccarat. Roulette, in particular, has several formats including American and French. European roulette is the only version on offer. The wheel and table only have one zero while the American version has two odds and worse odds. Blackjack can be played in several different ways but Kerching only features the basic version. There is only one format for baccarat which is covered. The only other table game that appears on the Kerching website is casino Hold’Em poker so there are no other products to describe. The absence of table game variations and the excessive staking rules for the welcome offer combine to produce a limited casino betting experience.
Customers can transfer money in and out of the Kerching account using debit and credit cards, Bank Transfer, pre-paid cards and e-Wallets such as PayPal and Skrill. Deposit and withdrawal charges are rare while money going into a betting account is immediate but withdrawals are subject to delays.
Customers can contact Kerching by telephone, email and postal address. There is no Live Chat but Kerching strive to answer queries within one day. The site features a detailed FAQ section and measures to encourage responsible gambling.
Kerching provides a limited casino service and there is no live casino. The welcome offer is difficult to achieve and there are no ongoing offers for exiting players. However, the slots and roulette product includes the most popular versions but overall the Kerching does not offer an outstanding casino betting experience