Vegas Luck
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Vegas Luck is an online casino that was launched in 2018 as a standalone product, rather than alongside a sportsbook. The site owners are BGO Entertainment, who provide online gaming solutions, and in fact run their own online casino.
Despite the name, Vegas Luck is based in Alderney in the Channel Islands, and the regulatory body is the Alderney Gambling Control Commission. Great Britain operations are under license and regulation of the UK Gambling Commission. The Vegas Luck site features slots, casino games and jackpots but there are no bingo or poker games on offer. The most popular table games can be played in the live casino which is designed to replicate the physical casino experience.
Welcome Offer
Customers with Vegas Luck cannot claim a bonus per se as part of a welcome offer. However, new account holders are credited with up to 50 free spins, as part of a welcome offer which is compliant with rules set by the UK Gambling Commission. The Vegas Luck welcome offer is subject to the following Terms & Conditions:
- New customers only and current players are not eligible
- Registration and initial deposit
- 21 free sin for every £10 staked from the first deposit
- Deposit £50 for 50 free spins
- Deposit £30 for 30 free spins
- Deposit £20 for 20 free spins
- The free spins can be used on the following popular games: Starburst Lights, Finn, Swirly Spin or Twin Spin Deluxe
- There are no wagering requirements associated with the free spins
- Vegas Luck general Terms & Conditions apply
The Vegas Luck welcome offer is akin to a 100% matched deposit bonus because the number of free spins equates to the value of the qualifying deposit. The free spins are unconditional, and any winnings can be withdrawn. The Vegas Luck welcome offer provides potential new customers with a good incentive to open an account, deposit funds to activate the free spins and bet in the casino and live casino. However, despite the lack of a cash bonus for new customers – common amongst online casino operators – the Vegas Luck offer is both transparent and easy to achieve, because it is activated simply by the first deposit into a new account. The offer complies with the relevant regulatory bodies' rules about free bets.
Other Promotions
Vegas Luck is not a brand that offers sports betting alongside casino games so there are no promotions related to sports for existing customers. However, casino players are well catered for with a range of ongoing promotions and bonuses which complement the welcome offer. At the time of writing, customers could win trips to the United States and tickets for the Wimbledon tennis championships. There are no product or game-specific promotions and the only other promotion applied to all games exists in the form of the Rewards Store, which is described below.
The Rewards Store
Customers are rewarded with Diamonds which can be exchanged for items and bonuses in the Reward Store. Players receive 1 Diamond for each £10 staked on slots and 0.1 of a Diamond for £10 bets in the casino. Diamonds have no real-money value and cannot be used as stakes but are currency for the purchase of spins and prizes. Any Diamonds earned expire after 30 days, at which point their purchasing value is lost. The Vegas Luck Rewards Store is the brand’s loyalty programme for all players, and the higher the turnover the more Diamonds are credited to an account. This casino loyalty programme must comply with specific and general Terms & Conditions.
Casino Games
Vegas Luck is a conventional online casino which offers the following types of game:
Slots
Vegas Luck offers customers over 500 slots games. These games have themes and the most popular themes are ancient history, Greek mythology, sports and popular culture. In terms of quantity, the slots offer is one of the best and the quality is also impressive. Most of the games have a fixed maximum prize but others offer progressive jackpots. At the time of the writing, the highest jackpot stood at almost one million pounds. The value of the jackpot depends on accumulated stakes, and it therefore returns to nil once the prize has been won. The slots have a varied number of lines and reels.
Table Games
There were 33 table games on the Vegas Luck site when this review was completed in June 2019. The most popular casino game in the world is roulette and Vegas Luck offers the game in the following formats:
- Premium
- European
- American
- Multi-Wheel
- Penny
- Pinball
- 3D
- French
- Club
- Diamond Bet
No other casino offers such a range of roulette formats, which are all based on the same fundamentals but have variations in terms of themes and specific rules. A similar number of variations are available for blackjack but there are no baccarat games on offer. The live service also offers these table games in the live environment which replicates the bricks-and-mortar casino experience. Other casino games appear under the headings of Popular, New and Jackpots. Overall, the Vegas Luck casino product includes a good selection of new and well-established games with several offering progressive jackpots. There are no sports betting markets so the operator can focus time and resources on the casino and live casino.
Payment Options
Customers with Vegas Luck can deposit and withdraw funds using debit and credit cards, e-Wallets, prepaid cards and Bank Transfers. Charges and delays depend on the banking method provider. The range of banking methods is adequate for an online casino and live casino which offers over 500 games.
Customer Service
The Vegas Luck Help facility includes extensive help topics and an FAQ section. Customers can contact Vegas Luck by email form and the department is open from 07:00 to 01:00 the following day, seven days a week.
Closing Comments
Vegas Luck provides a more than adequate casino and live casino service, with a comprehensive range of slots and table games. The welcome offer is feasible in the timescale given and provides free spins rather than betting funds. Therefore, unlike many casino welcome offers, it does not require the wagering of large stakes, and caters particularly well towards small-stakes players. Overall, Vegas Luck is a solid addition to the online casino market with a wide range of games and slots.