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Coral is one of the most recognisable UK betting brands due to their estate of betting offices, sponsorship of sporting events and latterly prominent advertising and promotion of the online service. The core product is sports betting and horse racing but the company site also features other gaming products, including a casino and online casino. The brand was bought by Ladbrokes in 2016 but both companies operate independently with the retail division and digital service. The two elements of the operation are licensed and regulated by the Government of Gibraltar and the UK Gambling Commission. Coral’s reputation means all free bets and bonuses must meet compliance standards set by the regulators. Customers with Coral can enjoy the casino experience on desktop computers and mobile devices.
All customers with Coral can claim a realistic welcome offer and a wide range of sports and event specific promotions for existing players. New customers can select the casino bonus but only if they have not opted-in to any other bonus. The Coral casino welcome offer is subject to the following Terms & Conditions:
- Ongoing promotion for players who have not claimed the generic welcome offer
- Place a wager on qualifying slots and casino games for £10 or more
- The bonus will be credited to the account once the qualifying bet has been accepted
- The maximum bonus is £50 so this is a 500% matched bet bonus
- The bonus must be staked 40 times before the funds can be withdrawn
- The wagering rules must be followed within 30 days after the welcome offer has been activated
- There are restrictions and weighting applied to the turnover bets
- General Coral Terms & Conditions apply
The casino welcome offer is a genuine 500% matched bet bonus because the value of the bonus is five times the qualifying bet. However, new customers must wager £2,000 with restrictions to get the full bonus (40 x £50). That amount is not unrealistic and other casinos requite more betting before a withdrawal is allowed. The balance between the value of the bonus and the feasibility makes the Coral casino welcome offer one of the better ones. In fact, it provides a good incentive to open an account, select the casino offer, deposit funds and place bets.
Coral cannot be faulted when it comes to ongoing promotions for the sportsbook, with a good package of sports and event-specific offers. However, there are no game-related bonuses or concessions for existing casino customers. However, the VIP club rewards loyalty with priority points based on stakes which can be converted into cash and prizes. There are four levels and enhanced benefits at each stage. Players graduate through the levels based on turnover which means the highest staking customers can enjoy the best VIP experience with tailored bonuses and hospitality invitations. Ultimately, Coral wants the profitable customers to continue to bet and the VIP programme is part of that process.
The Coral website brings together the sportsbook and gaming products in one place that requires a single account. Betting funds are transferable so any sports betting winnings can be used to play casino games or slots. The core product is sport but the main menu on the homepage has other options such as:
Customers with Coral can choose from over 200 slots which replicate the experience of playing physical slot machines. The range includes some new titles and established favourites. Each slot has a theme and the most common themes are casino classics, ancient history, Films and TV and mythology. The virtual slot machine has a number of lines and all have a special feature. Jackpot slots give players the chance to win huge prizes for a small stake which make them akin to a lottery. At the time of writing the biggest progressive jackpot was over £500,000.
The table games offer includes several forms of blackjack, baccarat, Casino Hold ‘Em and Spin A Win. Each game has a range of stakes and prizes which accommodate different budgets and risk-aversion. By far the most played casino table game is roulette which is based on a wheel with numbered slots and a table of corresponding numbers. The basics of roulette are the same in each format but there are minor variations in the following types of roulette with Coral:
- Key Bet
- 25 Pence
The Coral live casino gives customers a live experience with real-life croupiers and dealers and some interaction between players and staff. The range of games includes different versions of roulette, blackjack and baccarat.
Coral provides customers with many bingo games with different themes and levels of stakes and prize money. Customers who download the poker interface and make a deposit can play poker in tournaments and several formats. Coral streams virtual events for horse racing, cycling, motor-cycling and tennis. Lottobet offers customers the chance to bet on lotteries from around the world.
Customers can transfer betting funds into a Coral account and take money from the balance using several banking methods. The options include debit and credit cards, prepaid safe cards and e-Wallets such as PayPal. Deposits are immediate and free while withdrawals are subject to 2-5 days delay and don’t have a charge.
The Coral customer service features include a detailed Help facility, guidelines for responsible gambling and methods to make contact. Contact options are 24/7 Live Char, an email form, Freephone and through the Coral Twitter account. Coral’s is open from 08:00 until 22:00 UK time.
Coral have produced an excellent casino and live casino. The casino welcome offer is subject to strict requirements while there are very few ongoing casino promotions. However, Coral’s good practice has been applied to the casino. Customers enjoy an excellent range of table games and slots allied to good customer service.