Prospect Hall
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Prospect Hall is a label from the Betable group of online casinos. The operator has been running internet casinos since 2010 and is located in London. Through its partnership with Betable, the Prospect Hall brand is licensed and regulated by the British Gambling Commission. The UK betting industry is amongst the most developed and regulated in the world, so any vote of confidence from the regulatory body indicates an operation that can be trusted to adopt the right practices. This need for compliance is most relevant with free bets and promotions which have been misleading in the past. The Prospect Hall welcome offer complies with criteria established and monitored by the UK Gambling Commission.
Welcome Offer
Prospect Hall are promoting a generous welcome offer of £300 in the form of bonuses and as many as 100 free spins. The first deposit offer is rare because it combines a significant bonus and a decent number of spins. The offer has passed the Commission’s test for transparency and fairness which means it is achievable and the time scales are reasonable. The Prospect Hall new customer casino offer is subject to the following Terms & Conditions:
- New players only and existing account holders do not qualify
- The total bonus is dependent on the first three deposits, as is the number of free spins
- The minimum initial deposit is £10
Here is a table which shows the rewards from the first three deposits:
|
Deposit |
Bonus % |
Value |
Bonus Spins |
|
1st |
100% |
Up to £100 |
50 |
|
2nd |
50% |
Up to £100 |
25 |
|
3rd |
100% |
Up to £100 |
25 |
- The deposit and bonus must be wagered 50 times
- Product weightings apply to qualifying turnover
- The free spins must be used in 7 days
- The bonuses expire after 30 days
- Prospect Hall general Terms & Conditions apply
The first and third elements of the offer do equate to 100% matched deposit bonuses and the middle deposit does activate a 50% matched deposit bonus. Even though the Prospect Hall bonus is generous and achievable the staking requirements negate some of the benefits. New customers must wager £15,000 in one month to receive the maximum bonus of £300. This amount is probably beyond the typical recreational player so the welcome offer is not as attractive as similar offers. However, customers can restrict their involvement to the first deposit of £100 which earns a £100 bonus.
Other Promotions
In addition to the welcome offer, Prospect Hall promises customised promotions and ongoing bonuses. However, when this review was completed there were no ongoing promotions displayed. It may be that the company has decided to cater for new customers at the expense of current players. Prospect Hall does offer a VIP programme for regular big-staking customers. Stakes, loyalty and time determine whether a bettor is eligible for the generous benefits. VIP members with Prospect Hall can earn extra bonuses, enhanced cash back, faster withdrawals and non-betting benefits. Members are invited to attend major sporting events. They are handpicked and have the services of a VIP manager but the objective is to encourage betting.
Casino Games
The main menu on the Prospect Hall Homepage only has the Casino option for the range of games. There is a sub-menu which lists the gaming products and the most popular types of game are described below:
Slots
Customers can locate a slots game by entering keywords or a phrase into a search facility. The main slots page displays the games in rows and there are about 160 in total. This number is about average for an online casino and does include the best new games and some established favourites. The themes include: sporting celebrities, TV and Films, mythology and ancient history. At the time of writing there were only three jackpot slots and there was no indication of the current progressive jackpot. That means most of the slots carried a limited prize and players did not know what could be won from the highest paying games. The Hot Game of the Week is one of the most popular but there are no bonuses or extra prizes.
Table Games
The most popular table games with Prospect Hall are roulette, baccarat and blackjack. There are different versions for each game including the following roulette formats:
- European
- French
- English
- American
- 3D
Whilst most of the differences are in appearance, there are two zeros in American roulette but only one zero in other variations of the game. As with all the games at Prospect Hall, there is a range of stakes on roulette which accommodates recreational players and bigger-betting customers. The operator also presents a live casino which replicates the experience in physical premises. There are live dealers and croupiers who are employed to run games of roulette, blackjack and baccarat. The number of games in the live casino is limited due to studio costs and workforce expenses.
Other Products
The other options on the casino menu are Video Poker, Arcade, and iOS games. There are seven versions of poker to choose from which all carry varying entry fees and prize funds. There is only a small number of arcade games as most appear under Slots. There is a downloadable Prospect Hall app for iOS users but the site cannot be downloaded on to Android devices.
Payment Options
Customers can deposit and withdraw funds from their Prospect Hall account using debit and credit cards, e-wallets, prepaid cards and bank transfer. The standard delays and charges apply.
Customer Service
Prospect Hall is registered with the Independent Betting Adjudication Service (IBAS) and promotes responsible gambling. Customers can contact the operator through an email form and Live Chat. The FAQ section covers the most common themes.
Closing Comments
Prospect Hall, through parent company Betable, can call upon plenty of online casino experience, and there is certainly nothing wrong with the quality and quantity of their games. However, there are no specific promotions for existing players and the VIP programme is discretionary. The wagering requirements for the welcome offer are unrealistic, but there is compensation to be found in the range of gaming products and options.