Gala
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Gala Casino is part of a group that provides online betting products including a casino and live casino and bingo games. The company is located in Gibraltar and is licensed and regulated by the Government in that offshore territory. Players located in Great Britain do so under license and the regulations of the UK Gambling Commission. The regulatory body has issued stringent guidelines for free bets and bonuses so Gala Casino are seen as fair operators who conduct business in the correct way. The site features a full range of gaming products but there is no sports betting. The casino and live casino and other products can be accessed using desktop computers and mobile devices for the Android and iOS operating systems.
Welcome Offers
The Gala Casino welcome bonuses meet the criteria for fairness set and policed by the UK Gambling Commission. Some high profile operators have been issued with fines and warnings for misleading rules that are unclear. The Gala Casino welcome bonuses are transparent. They come in the form of bonuses related to the first three deposits. The welcome offers are subject to the following Terms & Conditions:
- New customers only and exiting players are not eligible
- Customers register an account and make a first deposit and bet £20
- 50 Free Spins or 20 Golden Chips
- Second deposit and stake of £20 or more
- 30 Free Spins or 15 Golden Chips
- Third deposit and stake of £20 or more
- 30 Free Spins or 15 Golden Chips
- General Gala Casino Terms & Conditions apply
Gala Casino is rare in that the first three deposits earn a bonus. Most operators give a bonus based on the initial deposit but it is usually in the form of free bets or a betting bonus. New customers with Gala Casino are credited with free spins or chips which can be used on selected games. The free spins have a value of £0.25 and the chips are worth £1. The total value is modest compared to similar offers but the rules are less restrictive so the bonuses are easy to achieve. However, compared to the headline value of welcome offers from other online casinos, the Gala Casino welcome bonuses are relatively unappealing.
Other Promotions
The Gala Casino welcome offers are modest in value but achievable. Customers can choose from alternative bonuses related to the first three deposits that credit accounts with free spins and golden chips. At the time of writing all customers with Gala Casino could enjoy the benefits of the following ongoing promotions:
- Progressive Daily Wonder Wheel
- Live casino blackjack booster
- Red Tiger Super Jackpot Games
- Comp Points
The complete package of promotions for new and current players provides a good incentive to open an account, deposit funds and start betting to activate the bonuses. There is also a VIP programme which gives benefits to the highest staking customers over a significant period of time.
Casino Games
Gala Casino is a standalone casino that offers a range of gaming products but that does not include sports betting. Casino and live casino games have been added to the website of some operators that initially only included a sportsbook. However, Gala Casino’s core products are described below:
Slots
Customers with Gala Casino can choose from over 200 themed slots. The most common themes are TV and Film, casino games, ancient history and mythology. The slots can be chosen from categories in a drop-down menu which include New and Classic games. Gala Casino brings together the latest titles and some established and liked games. Jackpot games offer a progressive unlimited prize which can be a life-changing win for a small stake spin which could be as low as £0.25. At the time of writing the biggest jackpot prize was £1.178 million but there were several lower prizes on offer with other jackpot games.
Table Games
Gala Casino offers players a selection of casino table games including baccarat, Sic Bo and craps. There are no versions of blackjack available, which seems an obvious negative given most online casinos offer this game. By far the most popular table game in land-based casinos and online is roulette. Customers with Gala Casino can choose from several formats which include:
- Diamond
- Penny
- Premium
- 3D
- Video
- European
The basics of roulette are common across all versions and the variations are slight but can be significant. The biggest departure from the conventional game is the second 'zero' with American roulette. This extra slot gives the bank a bigger edge so players are unlikely to choose American roulette when there are alternatives that offer better odds. The other differences are mainly in appearance and design rather than odds.
Other Products
Even though blackjack is not available in the casino, there are many versions in the live casino which has real-life blackjack dealers. Customers can also play baccarat and a number of different versions of roulette in an environment that is designed to replicate the experience and ambience of a land-based casino. Macau slots are games that have themes related to Macau which is the biggest casino resort in the world. These games have fixed prizes or jackpots and at the time of writing the biggest jackpot prize was almost £80,000 which is a lot smaller than other casino jackpots. However, one roulette game was offering a jackpot of about £300,000.
Payment Options
The Gala Casino payment options include debit and credit cards, e-Wallets such as PayPal, prepaid safe cards and Bank Transfer. Deposits are immediate and free while withdrawals are subject to delay depending on the provider but have no charge.
Customer Service
Customers can contact Gala Casino by email, internal messaging when logged in to a registered account and Live Chat. The site featured comprehensive Terms & Conditions and advice about measures avoid problem gambling.
Closing Comments
The combined welcome bonuses based on the first three deposits are transparent and feasible but are of low value. There are no specific ongoing promotions but there are a number of benefits from joining the site which are published online. However, overall Gala Casino provides a decent casino betting experience.