If you are having technical problems you may find the answer on the Getting Started page, which deals with many of the most commonly asked questions.
If you are an existing account holder please include the name and address under which you registered in all correspondence. We will answer technical and subscription enquiries by the end of the next working day.
If you wish to contact us by email, directing your emails to the relevant address will help to ensure an earlier response.
For enquiries about orders or technical problems
For enquiries about the Timeform App
For enquiries about our APIs or commercial partnerships
For enquiries about TimeformUS
For all other enquiries
Alternatively, please call
9.00am - 4.30pm Mon - Fri
For enquiries about orders or technical problems, account servicing, Direct Debit or online payment queries, plus general Timeform enquiries, please call
Please note that the helpdesk is closed at weekends, on Bank Holidays and from noon on Christmas Eve and New Year's Eve.
You can also contact us by sending a private message to @Timeform.
Please send all written correspondence to:
25 Timeform House
Please note that Timeform publications are not sold from our offices and may be collected only by prior arrangement.
Registered office: Waterfront, Hammersmith Embankment, Chancellors Road, Winslow Road, London W6 9HP
Registered number: 00477913 (England and Wales)
Timeform publications are printed by Charlesworth Press.
In the event that Timeform House loses normal telephone connections, please use our emergency back-up number
0344 871 0842