PlaySunny is a UK-facing online casino that was established in 2017, available on desktop and compatible with most smartphones. The operation is licensed and regulated in Malta and by the UK Gambling Commission. The company behind PlaySunny is Dazzleteg Entertainment which delivers a number of other gambling sites, and this operator is registered with IBAS who settle disputes. The site places great importance on safety, security and responsible gambling. The product range includes a casino and live casino, slots and instant games. New and existing customers can benefit from an extensive range of promotions and a loyalty programme.
New players with PlaySunny can claim £50 in the form of a welcome bonus which complies with the guidelines for free bets and bonuses established by the UK Gambling Commission. The PlaySunny welcome offer is subject to the following Terms & Conditions:
- New customers only and existing players do not qualify
- Minimum initial deposit of £20
- The bonus will be credited immediately and there is no need to place any qualifying bets
- 50% matched deposit bonus
- The maximum bonus is £150 which will arrive in a new account after the first deposit
- 150 free spins over 10 days
- The bonus and free spins value must be wagered 40 times before a withdrawal is allowed
- The bonus expires after 30 days and the free spins can be used over 48 hours
- Play Sunny general Terms & Conditions apply
This welcome offer is a genuine 50% matched deposit bonus because the value of the bonus is half the first deposit amount. The offer is unconditional in terms of qualifying bets but the wagering requirements and time scales are restrictive.
In addition to the welcome offer, PlaySunny provides customers with a range of ongoing promotions. There are daily and weekly offers and tournaments at various levels. In general, customers must opt-in to promotions which are available across the casino and slots products. There is a VIP programme which gives selected players a range of benefits and bonuses. Each month the top-staking players are invited and given VIP passes. This pass is valid for one month but will be renewed if the wagering requirements are met. The loyalty programme is a different concept and the conditions are described below.
Every bet placed with PlaySunny will contribute to a customer’s Loyalty Points. These points can be used to purchase prizes or redeemed against bonuses. The points are automatically credited and can be exchanged for items in the Loyalty Shop. All existing customers qualify for these loyalty points and the bigger the turnover the greater the number of points that will be credited to an account. The number of points that are earned from each bet depends on the stake unit and the game type.
The casino games at PlaySunny are supplied by some of the leading software providers. The graphics are outstanding and the range of games includes some established favourites and recent releases. A search facility allows customers to locate a game by entering a keyword or phrase. The site brings together traditional games and modern versions in the following categories:
PlaySunny offers customers more than 100 video slots which are based on a number of themes. The slots are displayed under Newest Video Slots and Video Slots, which are organised in alphabetical order. The range includes old-style three-reel arcade slots and games with many more lines. The slots with Play Sunny offer state-of-the-art graphics and unique features. The range of slot games is more about quality than quantity, and the range on offer is not as extensive or varied as other casino sites.
The Play Sunny casino does feature a number of progressive jackpots that have the potential to produce a life-changing win for a small stake. At the time of writing the operator offered eight jackpot slots. The current prizes were from about £25,000 to almost one million pounds. Once the jackpot is won the prize fund is recalculated to reflect the stakes and it progresses over time. Other sites offer more jackpot games but the ones at PlaySunny are amongst the most popular.
The casino offers different versions of roulette, blackjack, baccarat and poker. The most well-known and played casino game is roulette and customers with PlaySunny can select from a number of versions including the following:
The basic rules and layout of the table and wheel are the same for each version except for small variations in the number of zeros and payouts. The live casino replicates the atmosphere in bricks-and-mortar premises, with live dealers and croupiers. There is some interaction for players who are involved in live roulette, blackjack and baccarat. The table games can be played for a range of stakes that suit the recreational and more professional player, especially in the poker lounge.
Customers can deposit funds with PlaySunny using debit and credit cards, e-Wallets, prepaid cards and Bank Transfer. Most deposit methods are immediate and there are no fees. Funds can be taken out of an account using the same options. Withdrawals are subject to delays depending on the method and some charges apply.
Support can be provided in response to questions on a contact form, whilst immediate help is available through Live Chat and a FAQ section, which is broken down by function. The customer support department is open from early in the morning until late evening seven days a week. Response times to email enquiries are one to two days.
PlaySunny is a relatively new player in the online casino industry so the site has some weaknesses which should be addressed in the fullness of time. Overall, the selection of games, the bonus structure and the loyalty scheme are positives that outweigh the negatives of this new site.