These Terms of Use exist between you and Portway Press Limited ("Timeform"). By registering with Timeform and using the Timeform web site you agree to be bound by, and comply with, the Terms of Use.
These terms were updated Thursday 5th March 2009 following the introduction of subscriptions to Race Passes. We strongly urge you to familiarise yourself with the full terms, but it is particularly important that you are aware of the conditions for account management including changes which now prevent multiple internet sessions from the same account.
Timeform information is supplied for the exclusive use of the individual subscriber and must not be reproduced or distributed in any way without permission. Users must be over 18 years of age. Please read our full copyright notice below. Commercial users in any doubt about whether their current or intended usage infringes these terms should contact Timeform for clarification.
If we make significant changes to these Terms of Use we will take appropriate steps to bring such changes to your attention (such as by placing a notice of change in a prominent position on the Timeform web site). It is your responsibility to check those Terms of Use from time to time to ensure you agree with them and your continued use of the Timeform web site will be deemed to be your acceptance of any changes to the Terms of Use.
Account Balances and Account Management
To fund an account online you must use a credit or debit card. The minimum transaction is currently £5. (Please note that all transactions are posted in GB sterling, so the amount paid may vary for international customers.) The charge for any download is then deducted from your current timeform.com account balance, but only once you have confirmed the download request. If an account balance neither increases nor decrease for a consecutive period of four years the account will be considered obsolete and will be closed without further notice.
Members must provide a valid, current e-mail address. For security reasons we reserve the right not to respond to account enquiries sent from different addresses. Concerned about privacy? See our privacy policy below. To opt out of the occasional promotional offers and e-mails sent to registered members simply check the box on your account details page.
Only one user may be logged in to a single account at any time and this user may only have one active internet session.
Free Credits
From time to time additional credits may be awarded with deposits or registrations made at timeform.com. No refunds will be given for credits awarded in this way. In addition, promotional credits (those obtained by entering a promotional code) must be used within six months of issue. Any unused promotional credits at the end of this period will be removed without notice.
Unless expressly stated in the terms of the offer, repeat use of promotion codes is prohibited and the setting up of multiple accounts or other such action in an attempt to avoid restrictions may lead to access being prevented and credit balances being removed without notice.
The time limit on the use of bonus credits (i.e. those issued automatically with single deposits of £50 or more) is not less than four years.
Timeform Race Cards
Timeform Race Cards for British racing will usually be available from mid afternoon on the day final declarations are made. Selected important meetings may also be covered by cards published at the five-day stage. Members may download the Timeform Race Card for the same meeting up to five times at no extra cost.
Please note that Timeform In-Play Race Cards and Doubles incur separate charges to those for the Timeform Race Card but that the limit of up to five downloads before being charged a second time applies to each of these products as well.
The pdf version of the Race Card is identical to the version that is sold on the racecourse and by mail order. You will require the free Adobe Acrobat Reader.
Please note that there is a separate pricing structure for Timeform Race Cards sold via timeform.com, by mail order and on the racecourse, and that special offers available at timeform.com may not be available on the racecourse (and vice versa).
Race Passes
Race Passes (formerly known as Race Insights) are available individually or by subscription (currently for 1, 7 or 28 days). Subscriptions begin at the time of purchase unless a subscription is already in progress, in which case the new purchase takes effect from the end of the existing subscription. The account bar shows the expiration date and time of the current subscription.
The same charge for a subscription applies regardless of how many Race Passes are accessed in that period or of how much racing is scheduled and no refunds will be issued once a subscription has been activated.
When purchased individually, a Race Pass may be visited 5 times without incurring additional charges. There is no limit to how many runners in the race may be clicked on, nor how many times they may be clicked on.
Database Coverage
Timeform provides commentaries and ratings for all horses that have raced in Britain. Comprehensive coverage of Irish jumps racing began in October 2007, and of Irish Flat racing in February 2008. European pattern races and Grade 1 races in North America are also covered retrospectively. A larger number of overseas horses are covered by ratings only (see below).
Updating information
Timeform Ratings and commentaries are constantly reviewed. Naturally most changes occur immediately after a horse has run. Work on each day's racing is normally completed by the close of business [5 p.m. local time] on the next day, so if you are keen to find out what we thought of a horse's latest performance you will usually be able to find out within 24 hours or so.
The two most notable exceptions to this schedule are Saturdays, which are completed by close of business on Monday, and Bank Holidays, when, for jumps meetings in particular, it can take a couple of days to complete the minor meetings.
Please note that the same enquiry can usually be repeated several times within a given period without additional cost. This means, for example, that if the particular horse enquiry you have requested does not yet incorporate the latest start then you can look again later in the day (or the next day) at no extra cost. We regret it is not possible to provide a specific time by which particular work will be completed.
Ratings for the top horses in the other major racing nations covered by Timeform will normally be revised within two or three days. At busy times, however, there may be a longer delay. We apologise for any inconvenience this may cause.
Timeform Ratings are maintained for all racing in Britain and Ireland, and for pattern races in Europe and Grade 1 races in North America. Other ratings, such as those for racing in Dubai, are compiled for the interest of subscribers but may not be available to the same schedule.
Ratings in horse and progeny searches
Please note that the Timeform Rating which appears alongside each horse's name in these searches is the rating the horse would have if it was entered to run today. Horses that have not raced for two seasons or more may be rated a 'dash'. Ratings from each horse's entries in the appropriate Racehorses or Chasers & Hurdlers annual series appear below the commentary.
Archive comments
The information which appears on the Timeform database is relevant to the last occasion on which the horse ran in a race featured in a Timeform publication. It follows, particularly in the case of a horse that has been exported from Britain or one that has never raced in this country, that the horse may have run since its Timeform details were last reviewed.
Similarly, where a trainer or owner is shown, these details apply to the last occasion the horse came under the Timeform microscope and they should not be taken to imply that they are still connected with the horse.
Note for bloodstock advertisers
As this web site is constantly being update it should be used for information purposes only. References to Timeform in bloodstock advertisements should only quote from either the Timeform annuals, Racehorses and Chasers & Hurdlers, Timeform Perspective (or Computer Timeform), or the weekly Timeform Black Book. Specific permission to quote from Timeform publications in bloodstock advertisements is not required providing any quotations or ratings are accurately credited.
timeform.com/shop
Persons ordering from timeform/shop must be 18 years of age. All purchases must be paid for at the time of ordering and items may not be purchased using timeform.com credit balances. Orders will normally be processed during the next working day. (See the contact page for current opening hours.) Please note that, to avoid delays in the despatch of items (many of which contain dated matter), your credit/debit card will be charged at the time of placing the order rather than at the time of despatch.
After successfully placing an order you will receive an e-mail confirming the details and posting date(s). If you do not receive this e-mail please contact shop@timeform.com separately to confirm receipt. Please do not repeat the order, as this may result in multiple charges to your credit/debit card.
If you wish to cancel all or part of an order you must contact shop@timeform.com at least 48 hours before the advised posting date of the item(s) involved.
Items containing dated matter are sent by 1st class post within the UK, but next day delivery is not guaranteed.
A contract is not formed until the first item in your order has been despatched. We verify the amount you have been charged as part of our despatch procedures, and if a product's correct price at the time you placed your order is either lower or higher than that shown at timeform/shop we will contact you and invite you to resubmit your order at the correct price.
COPYRIGHT AND LIABILITY
Copyright in all Timeform Publications is strictly reserved by the Publishers and no material therein may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photo-copying
recording or otherwise without written permission of Portway Press Ltd.
Timeform is supplied to the purchaser for his personal use and on the understanding that its contents are not disclosed. Except where the purchaser is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977 Section 12) all conditions warranties or terms relating to fitness for purpose merchantability or condition of the goods and whether implied by Statute Common Law or otherwise are excluded and no responsibility is accepted by the Publishers for any loss whatsoever caused by any acts errors or omissions whether negligent or otherwise of the Publishers their Servants Agents or otherwise.
PRIVACY POLICY
Personal Information may be submitted by you on the Timeform website, such as when registering or when using the webiste.
How your Personal Information will be used?
Timeform will process your Personal Information to administer your account, maintain our accounts and records, monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you.
To whom and where personal information may be disclosed?
Timeform is a company within The Sporting Exchange Limited group of companies (the "Group"). Your Personal Information may be transferred or disclosed to any company within the Group or, subject to appropriate agreement to third parties, for the processing of that Personal Information on our behalf. The Group may, from time to time, retain third parties to process your Personal Information for the purposes listed above and such processing will be governed by a contract in the form required by law.
Where required by law, your Personal Information may also be disclosed to an applicable governmental, regulatory, or enforcement authority.
Consent and General Information
By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to the Group processing and disclosing your Personal Information for the purposes, and otherwise in the manner, set out on this page, or as otherwise provided in accordance with the Terms of Use.
If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows then you may do so in accordance with Part II of the Data Protection Act 1998 (UK) by notifying us in writing.
Our contact details are located in the Contact us pages of our website.
You may at any time request a copy of your Personal Information held by the Group in accordance with subject access rules in the Data Protection Act 1998.
In accordance with the Terms of Use, Timeform reserves the right to alter the purposes for which it processes your Personal Information.
