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Between 18:35 GMT Sunday and 09:00 GMT Monday some customers were unable to login to timeform.com. This was due to problems at the company which hosts our servers which resulted in the website being unable to connect with the customer database. We apologise for any inconvenience that was caused.

For security reasons we cannot supply timeform.com account details via e-mail. Please call the helpdesk for assistance (details below).

If you are having technical problems you may find the answer on the Help page, which deals with many of the most commonly asked questions.

If you are an existing account holder please include the name and address under which you registered in all correspondence. We will answer technical and subscription enquiries by the end of the next working day.

If you wish to contact us by e-mail, directing your e-mails to the relevant address will help to ensure an earlier response.

For technical enquiries	help@timeform.com
For timeform.com/free enquiries	help@timeform.com
For Timeform Radio enquiries	radio@timeform.com
For all other enquiries	timeform@timeform.com

Alternatively, please telephone/fax:

	Telephone	Fax

For timeform.com enquiries	01422 398018 9.00 - 4.30 Mon - Fri; 9.00 - 11.45 Sat.	01422 398017
For Computer Timeform enquiries	01422 398018 9.00 - 4.30 Mon - Fri; 9.00 - 11.45 Sat.	01422 398017
For Timeform-i enquiries	0844 871 0825 9.00 - 4.30 Mon - Fri; 9.00 - 11.45 Sat.	01422 398017

For orders and subscriptions (if you do not wish to use the online shop)	01422 330540 Ireland only 1800 932 599 9.00 - 4.30 Mon - Fri; 9.00 - 11.45 Sat.	01422 398017

For general enquiries	01422 330330 9.00 - 4.30 Mon - Fri; 9.00 - 11.45 Sat.	01422 398017

Please note that the helpdesk and the subscriptions department are normally closed on Bank Holidays. We close at noon on Christmas Eve and New Year's Eve.

Please send all written correspondence to

Timeform
25 Timeform House
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HX1 1XF

Timeform Racing Publications are published by
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and are printed by The Charlesworth Group.

In the event that Timeform House loses telephone connections our emergency back-up number is 0844 871 0841.

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